28% of people prefer to connect with a business using social media
At ICSM, our main goal is to help you communicate with leads and customers using the most popular social media platforms. Here's a list with our services.
1. Social media audit. We determine the popularity of your website accross the top social media websites, and then we tell you the names of the helpful SM platforms that you are missing.
2. Social profile creation. We discover social media sites where your company isn't present yet (but should be) and then we create professional social media profiles that will encourage people to connect with you.
3. Competitor analysis. Yes, your competitors may currently do a better job. However, we can legally spy on them, discovering their social media tactics and strategies.
4. Content creation and posting. Not all social media sites are created equal; what works on Instagram won't work on Twitter, for example. Don't worry; we've got it all figured out, and we will use all our knowledge to create and post content that reaches its goal, regardless of the social platform it lives on.
5. Blog setup and optimization. If your website doesn't include a blog yet, your company is missing lots of opportunities. We help you set up and optimize a WordPress-based blog, making it user-friendly.
6. Social listening services. We use our advanced tools to monitor what's being said about you online. This way, you'll find out if/when people are mentioning your company. No matter if it's good or bad news, we'll find out. And so will you!
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According to a survey by Hootsuite, 48% of Americans have interacted with companies or institutions using at least one of the top social media networks.